Any patient who feels they may have cancer symptoms during the coronavirus outbreak, PLEASE CONTACT YOUR GP. They can talk over the phone, by video call or bring you to the surgery under safe conditions.
Fewer people are contacting their GP due to the coronavirus outbreak.
EARLY DIAGNOSIS SAVES LIVES.
Information about symptoms please click the following link:
We realise these might be quite anxious times but to let you know, we are not closed, however, have stopped routine face to face appointments.
This is in line with national guidance to keep you and our staff as safe as possible.
Having lots of people in the waiting room is not very healthy especially for elderly and vulnerable patients.
We will assess each request for an appointment by telephone first. Many cases seen in general practice can be dealt with over the phone or with advice on self-care, referral or other treatment.
This is aimed at minimising social contact and slowing the spread of the coronavirus.
Please do not panic we will do all we can to provide you with the medical care that you need. This is a rapidly changing situation so we will keep you informed on our website, facebook page or by text as necessary.
Thank you for your understanding.
Important information about the Coronavirus (COVID-19)
Updated information from NHS England 13.3.20
From today the public are being advised to stay at home (self-isolate) without any testing regardless of travel history or contact with confirmed cases, if they have:
- A new continuous cough OR
- High temperature (of 37.8 degrees centigrade or higher)
Do not attend your GP surgery, hospital or pharmacy.
Individuals should stay at home (self-isolate) for 7 days from the onset of symptoms. Most people will no longer be likely to transmit the virus 7 days after the onset of symptoms.
- this action will help protect others in your community whilst you are infectious.
- plan ahead and ask others for help to ensure that you can successfully stay at home.
- ask your employer, friends and family to help you to get the things you need to stay at home.
- stay at least 2 metres (about 3 steps) away from other people in your home whenever possible.
- sleep alone, if that is possible.
- wash your hands regularly for 20 seconds, each time using soap and water.
- stay away from vulnerable individuals such as the elderly and those with underlying health conditions as much as possible.
- you do not need to call NHS111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 7 days contact NHS 111 online. If you have no internet access, you should then call NHS 111.
- For a medical emergency dial 999.
After 7 days of self-isolation, people who feel better and no longer have a high temperature can return to their normal routine.
Cough may persist for several weeks in some people, despite the coronavirus infection having cleared. A persistent cough alone does not mean someone must continue to stay at home for more than 7 days.
For the latest full Government guidance click here
Given the current status the practice are now encouraging as many patients who are registered for online services to request a video consultation to avoid coming in to the health centre.
We can only arrange a video consultation for conditions that do not require examination.
We are also offering telephone consultations if you do not need to be seen. Also online eConsultations by clicking on the blue box on the home screen.
Following the new general data protection regulations (GDPR) the practice now has a named Data Protection Officer.
Mr James Carroll
Sunderland General Practice Data Protection Officer
Contact email DPO.SUNCCG@NHS.NET
Changed your address or contact details?
It is vitally important that you inform the practice of any change of address or contact details. The details we hold on record are the only way we have to contact. If you have moved or changed telephone number and not informed us this could lead to a delay in your medical treatment.