Any patient who feels they may have cancer symptoms during the coronavirus outbreak, PLEASE CONTACT YOUR GP. They can talk over the phone, by video call or bring you to the surgery under safe conditions.
Fewer people are contacting their GP due to the coronavirus outbreak.
EARLY DIAGNOSIS SAVES LIVES.
Information about symptoms please click the following link:
We realise these might be quite anxious times but to let you know, we are not closed, however, have stopped routine face to face appointments.
This is in line with national guidance to keep you and our staff as safe as possible.
Having lots of people in the waiting room is not very healthy especially for elderly and vulnerable patients.
We will assess each request for an appointment by telephone first. Many cases seen in general practice can be dealt with over the phone or with advice on self-care, referral or other treatment.
This is aimed at minimising social contact and slowing the spread of the coronavirus.
If you are asked to attend the surgery you will need to wear a face covering. Please see the links for information:
Please do not panic we will do all we can to provide you with the medical care that you need. This is a rapidly changing situation so we will keep you informed on our website, facebook page or by text as necessary.
Thank you for your understanding.
- Stay at home as much as possible
- Work from home if you can
- Limit contact with other people
- Keep your distance if you go out (2 metres apart where possible)
- Wash your hands regularly
Do not leave home if you or anyone in your household has symptoms.
For the latest full Government guidance click here
Given the current status the practice are now encouraging as many patients who are registered for online services to request a video consultation to avoid coming in to the health centre.
We can only arrange a video consultation for conditions that do not require examination.
We are also offering telephone consultations if you do not need to be seen. Also online eConsultations by clicking on the blue box on the home screen.
Following the new general data protection regulations (GDPR) the practice now has a named Data Protection Officer.
Mr James Carroll
Sunderland General Practice Data Protection Officer
Contact email DPO.SUNCCG@NHS.NET
Changed your address or contact details?
It is vitally important that you inform the practice of any change of address or contact details. The details we hold on record are the only way we have to contact. If you have moved or changed telephone number and not informed us this could lead to a delay in your medical treatment.