eConsult – Contact your doctors online

eConsult service is set of online tools for you to check which service is right for your symptoms, get immediate self-help advice, find out what other services can help you or send an online consultation to your GP practice. It may help manage certain conditions, without the need to attend the surgery in person.

An online consultation is when you send your practice a completed web form about a condition from the website. The practice then calls you or emails you by the end of the next working day to offer you advice, tell you whether you need an appointment or offer you a prescription.



 

When using the eConsult form you can click on the following options.

Ask about common problems will take you to a list of conditions:
Click on your problem and it will give you a choice of options to:
Get information yourself
Get information about over the counter medications
Get treatment or advice from your GP

Ask about general symptoms:
Will take you to a step by step guide to completing online consultation form to send to the GP about your problem.

Request sick notes, GP letters and test results:
Will take you to a step by step guide to completing online consultation form to send to the GP.

Get help for your child:
Will take you to a list of common problems
Click on your problem and it will give you a choice of options to:
Get information yourself
Get information about over the counter medications
Get treatment or advice from your GP

Anyone can use the health information provided on the site. However, the online consultation service is only for patients registered at the Village Surgery aged 16 and over; and for parents or legal guardians of children over 6 months.

Here is a short video explaining the benifits of eConsult: